Legal

Privacy notice (POPIA)

Last updated 14 November 2026

Softnamic (Pty) Ltd is the responsible party for the personal information you give us when you order hosting or domains.

What we collect

Your name, email, mobile number, company name, billing history and the support messages you send. For domains, the registrant details the registry requires. Card details are handled by Paystack and never reach us.

Why

To provide and bill your services, register your domains, answer your support requests and meet our legal obligations. We do not sell your information or use it for third-party advertising.

Who sees it

Paystack (payments), the domain registries and their accredited registrars (domain registrations), and our staff. Resellers see the information of their own clients.

Where

On our servers in South Africa. Paystack and some global registries may process data outside South Africa under their own safeguards.

Your rights

You may ask to see, correct or delete your information, and object to processing, by emailing johan@softnamic.co.za. You may complain to the Information Regulator (inforegulator.org.za).